Business Etiquette with Effective Communication

The rules of business are often set in stone, but the rules of etiquette are ever-changing. This is often due to the rapid pace of technology and its effect on our lives. The one constant is that etiquette is always based on respect for others. 

The essence of etiquette is about providing basic social comfort and creating an environment where all members feel comfortable and secure. In this course, you’ll learn the code of conduct that governs the expectations of social behavior in the workplace, making it easier for you to navigate not only day-to-day interactions but also nurture long-term business relationships. 

Some of the topics covered include:

  • What Is Etiquette?

  • Office Etiquette

  • Business Communications

  • Business Meals

  • Gift Giving

  • Verbal and Non-Verbal Communication

  • Effective Communication Skills

  • Communicating with Empathy